Guidelines for Refunds and Cancellations

Guidelines for Refunds and Cancellations

Understanding the process for cancellations and obtaining refunds is essential for managing your travel plans effectively. Here’s a guide to our policy and procedures.

Cancellations

• Check Terms: Review cancellation terms for each booking as they can vary by provider.
• Notify Promptly: Cancel as soon as possible to improve chances of a full or partial refund.

Refund Process

1. Initiate Request: Contact our support team to initiate a refund request, providing your booking details.
2. Processing Time: Refunds typically take between 7-14 business days to process, depending on the method of payment.
3. Follow Up: Keep track of your refund status through our customer support portal.

If you need further assistance or clarification on our refund and cancellation policies, please reach out to our support team.